Company Information

This website is operated by:
Murder Mystery Mexico, S.A. de C.V.
Cozumel, Quintana Roo, Mexico

Booking Terms

• All reservations are subject to availability.
• Full payment may be required to confirm booking.
• Prices are listed in [USD or MXN — specify clearly].
• We reserve the right to refuse service.

Cancellation Policy

• Cancellations made 120+ hours before event: Full refund
• Cancellations within 120 hours: Non-refundable
• No-shows: Non-refundable

Company reserves the right to cancel due to weather, safety concerns, or minimum participant requirements.

Participation & Liability

By participating, you acknowledge:

• You are voluntarily participating in a walking outdoor activity.
• You assume responsibility for personal safety.
• Murder Mystery Mexico is not liable for injuries, losses, or damages except as required by law.

Participants must follow instructions provided by hosts.

Health & Fitness

Participants should be physically capable of light walking activity.
Guests with medical conditions should assess suitability before booking.

Intellectual Property

All content on this website, including:

• Game materials
• Scripts
• Puzzles
• Logos
• Text
• Images

are the property of Murder Mystery Mexico, S.A. de C.V.
Unauthorized reproduction is prohibited.

User Conduct

You agree not to:

• Disrupt experiences
• Harass staff or participants
• Reproduce or share proprietary game materials
• Use the website for unlawful purposes

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

• Indirect damages
• Lost profits
• Travel disruptions
• Cruise schedule changes

Governing Law

These Terms shall be governed by the laws of the United Mexican States.
Disputes shall be resolved in Quintana Roo, Mexico.

Modifications

We reserve the right to modify these Terms at any time. Continued use constitutes acceptance.